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"Management activities − the activities associated with the strategic planning of Lean and embedding a culture of Lean into an organization.
• Prepare − the processes associated with scoping individual Lean activities.
• Roadmap − creation of a high-level plan for major projects.
• Implement − planning and implementation of changes to processes, products and services.
• Sustain − this is concerned with implementing a concept of ‘improvement every day’ as well as embedding any changes made during the implementation phase."